At WpDivine we strive to make our customers satisfied with the service they’ve purchased from us. If you are experiencing any technical or any other issue, and you’re feeling frustrated, then please submit a forum post and our team will assist you right away.
However, if you feel that the service you’ve purchased does not fulfill the requirements that you initially had in mind and his description was flawed, then you do have the option to request a refund. Especially when the product you’ve purchased is completely non-functional and you’ve posted a support post but your problem was not resolved in 3 business days. But we reserve the right to refuse a refund in situations if you have changed your mind about an item or you bought an item by mistake and the product(s) was sent/already downloaded by you.
WpDivine offer a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case WpDivine has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable. Please note that refunds can take up to 14 days to reflect in your account.
You may cancel your account at any time, however, there are no refunds for cancellation.
Please Contact Us if you need further information.